Terms of service

1. General

1.1 These terms and conditions apply to the sale of goods at www.northhantstyres.com and northhantstyre.co.uk North Hants Tyres and Re-Moulding Limited at Henry John House, 2 Ivy Road, Aldershot, Hampshire, GU12 4TX (the Seller). and relates to all goods advertised on the web site
1.2 Buy clicking the ACCEPT button the buyer of the Seller's goods (the Buyer) is deemed to have accepted the terms and conditions contained herein by placing an order with the Seller either in writing, by e-mail or orally.
1.3 The Seller's failure to object to any term or condition contained in any communication, whether written, online or oral, from the Buyer, shall not be deemed a waiver of these terms and conditions.

2. Orders

2.1 Submitting a completed customer order form for a product does not constitute a contract with the Seller.
2.2 No contract will be created between the Buyer and the Seller for the sale of any product until the goods have been dispatched by our carrier and authorisation must has been received by the Seller from the Buyer's credit card issuer or any other payment methods that full payment for the goods has been made.
2.3 The Seller reserves the right to refuse to supply any ordered product or to cancel an order for any reason without liability of any kind save for the return of any payment that may have been made with respect to such product.

3. Delivery

3.1 All goods ordered by 14.30 hours will be dispatched that working day. not including Weekends or Public Holidays when goods will be sent out the next working day
3.2 Delivery time to the mainland UK is 1-2 working days, not including the following working day after a weekend or bank holiday.
3.3 Delivery next working day is Monday to Friday.
3.4 All goods shall be delivered to the "Delivery Address" appearing in the completed customer order form.
3.5 Any of the following services, Next Day Guaranteed, before 10.30 and before noon, in the unlikely hood of a failed delivery will be refunded back to a normally 24-48 hour delivery.
3.6 Any failed delivery North Hants Tyres can not held be responsible for any loss of time, missed events or and cost which has been caused by the delivery not being delivered on time.

4. Terms of payment

All goods shall be paid for in full prior to dispatch, unless the Seller otherwise agrees in writing.
5. Value Added Tax VAT will be charged on all sales in accordance with current legislation at the time of invoicing.
6. Distance Selling Regulations.
You have a right to cancel your order within seven working days following the day after the date of delivery for any unused item purchased through the catalogue or web site under the distance selling regulations for refund.
To cancel any item, you can e-mail, fax or write to us quoting your customer number and order number. You must take reasonable care of the items, retain all original packaging and must not use them. Goods must be returned to us within seven days of your notice to cancel. Items must be returned to our Mail Order Department. All goods are returned at your own expense unless the item is deemed faulty or incorrect, where we will refund the cost on receipt of the goods. Should you require your unwanted goods to be collected, we will deduct the appointed couriers direct costs from the refund given.
Providing the goods are received back in an unused condition and in their original packaging with all accessories, you will receive a refund within thirty days of your notice to cancel. For your security please return items recorded delivery with insurance paid as a minimum. This does not apply to any perishable goods, or item personalised or made to your specification.

7. Returns/lost goods/Right To Cancel

7.1 Should a placed order be required to be ceased. Should the goods not be already despatched then notify us and this will be cancelled and a full refund made . Should the goods be a Special Order and en route then the goods will have to be paid for and credited upon its return less any handling / shipping costs incurred.
7.2 All refunds will be Credited back by the same method which you have purchased the good by.
7.3 No goods may be returned without prior authorisation by the Seller.
7.4 Application for return of goods must be made to the Seller within seven (7) days from receipt of goods.
7.5 Unless the return charge is to be met by the Buyer, only our nominated carrier may be used to return goods.
7.6 Goods lost in transit: the Seller must be notified within seven (7) days of the non-arrival of goods. Failure to do so will result in an unacceptable claim.
7.7 Goods accepted for return as a result of the Buyer's error will attract the original delivery costs plus a 30per cent restocking fee and any return charges if applicable.

8. Title to goods

The Seller shall retain title to all goods supplied by it to the Buyer until it has received payment in full of all sums due in connection with the supply of all goods by the Seller to the Buyer at any time. In the case of payment by cheque, bill of exchange or note, title shall not pass to the Buyer until the same is honoured.

9 Liability

Save where the Seller can be shown to have failed to exercise reasonable care in the supply of then Goods and such failure results in the death or personal injury the Seller shall not be without prejudice be liable to the Buyer for loss injury or any damage of any kind whatsoever consequential which result directly or indirectly from the Seller’s supply or failure to supply Goods to the Buyer. By entering this site you agree that any loss of profits or damage to equipment or data which occurs directly or indirectly from use of this site will be your own responsibility and not that of the Seller.

10.Prices

10.1 All prices are quoted in Pounds Sterling (GBP).
10.2 Prices are subject to change without notice, except after an order has been placed and payment has been received.
10.3 All price are plus + V.A.T and Carriage

11 Sub Contractors

The Seller shall be entitled without the prior consent of the Buyer to subcontract the whole or any part of the contract or to employ any independent contractor to perform its obligations under the contract.

12 Force Majeure

In the event that the manufacture or delivery of any of the Goods is prevented or hindered directly or indirectly by fire, the elements, war, civil commotion, strikes or lockouts, industrial disputes, shortage of raw materials or fuel not withstanding that the Seller has taken all reasonable steps to procure the same, shortage of labour, break down or partial failure of plant and machinery, late receipt of the Buyers order or other necessary information acts, orders or regulations of Government, delay in any part of any independent subcontractors or supplier, or any other cause whatsoever beyond the reasonable control of the Seller then the time for the delivery of the Goods shall be extended for a reasonable period having regard to the effect to the delaying cause on the manufacture, delivery or performance.

13 Children

The Seller does not sell products for purchase by person or persons under 18.

14 Refusal Of Transaction

We reserve the right to withdraw any Products from the Web Site at any time and/or remove or edit any materials or content on the Web Site. We may refuse to process a transaction for any reason or refuse service to anyone at any time in our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any Product from the Web Site whether or not that Product has been sold; removing, screening or editing any materials or content on the Web Site; refusing to process a transaction or unwinding or suspending any transaction after processing has began

15 Copyright

15.1 All images, web design, text, graphics, the selection and arrangement thereof, all software compilations and all other material on this web site are the copyright of the Seller or its suppliers, content and technology providers.
15.2 Products, brand and company names mentioned on this site may be the trademarks or registered trademarks of their respective owners.

16. Data protection

The Buyer confirms that the Seller may store details of the Buyer's name, address and e-mail for the purposes of sending further information about the Seller's products and services. This information will not be passed on the any third party, and will only be use by North Hants Tyres.

17. User declaration

The Buyer warrants that it is authorised to use any credit card the details of which may be given to the Seller for the purpose of paying for the goods to be supplied and will indemnify the Seller against all losses costs claims damages and expenses it may suffer as a result of any breach by the Buyer of these terms and conditions.

18. Entire agreement

These terms and conditions constitute the entire agreement between the Seller and the Buyer.

19. Governing law

These terms and conditions are governed by and are to be construed in accordance with the laws of England and Wales. The Buyer agrees to submit to the non-exclusive jurisdiction of the English Courts in the event of any dispute arising out of or in connection with these terms and conditions.
 

1. GENERAL DEFINITIONS

The Company means North Hants Tyres and Remoulding Company Ltd.
The Customer means the person who accepts a quotation of the Company for the sale of Goods and/or whose order is accepted by the Company.
Goods means any items sold by the Company to include but not by way of prejudicing the generality of the foregoing tyres and tubes and wheels.
Contract means the contract for the sale by the Company and purchase by the Customer of the Goods. Conditions means the standard items and conditions set out in this document plus any special terms and conditions as agreed in writing between the Customer and the Company.

2. ORDERS

2.1 Any quotations or Orders received are subject to availability of the Goods.
2.2 All Orders received whether verbal or in writing are subject to these terms and conditions which may be added to or varied by agreement between the Company and the Customer but which in any event prevail in exclusion to all other terms and conditions.
2.3 No Order or part of an Order placed by the Customer can be cancelled by the Customer without written consent of the Company.
2.4 The Customer shall be responsible to the Company for ensuring the accuracy of the terms of any Order.
2.5 Orders are accepted by means of the following: online transaction (secure server), e-mail, telephone, or post.
2.6 All credit/debit card transactions are subject to validation checks and are authorised by the card issuer. Should your card issuer refuse to authorise payment to us, we will not be liable for any delay and/or non-delivery of your Order.No Orders will be accepted or processed without a valid card payment in the name of the registered cardholder.
2.7 The Company reserves the right to refuse to supply any ordered product or to cancel an order for any reason without liability of any kind save for return of any payment that may have been made with respect to such product.

3. PRICES

3.1 All prices are shown in pounds sterling (£).
3.2 All prices are exclusive of Value Added Tax unless otherwise stated.
3.3 The price given in any quotation by the Company shall be valid if it is accepted at the time of the giving of the quotation otherwise it shall be the price at the date of acceptance by the Company of the Order from the Customer.
3.4 All prices are subject to change without prior notice.

4. PAYMENT

4.1 Unless otherwise agreed all Goods must be paid for in full before dispatch. The Goods will remain the property of the Company until payment is made in full.
4.2 Any cheque received will be required to clear before any Goods are dispatched. Please allow seven (7) working days for clearance.
4.3 The Company may at any time and without notice revoke any agreement as to credit terms so that payment for all Goods becomes immediately payable before dispatch.
4.4 Unless otherwise agreed in writing and signed by the Company interest on all accounts including carriage at the rate of 5% above the current base rate of Barclays Bank Plc shall be payable if the payment remains outstanding beyond any date set for payment in accordance with terms hereof.
4.5 Payment for all Goods shall be made in cash but if payment in some other form shall be agreed payment shall not be deemed to have taken place until the Company shall be in receipt of cleared funds in pounds sterling in its bank account unless otherwise agreed.

5.RISK

5.1 Risk of damage or loss shall pass to the Customer at the time of delivery.
5.2 All deliveries must be signed for by the Customer or the Customer’s representative. If the Customer has left other instructions to the delivery agent and is not present in person to sign for the Goods the Company accepts no responsibility whatsoever for the safety of the Goods. All risk will pass to the Customer and no refund shall be given by the Company for any loss or damage suffered by the Customer.

6.DELIVERY

6.1 Deliveries shall be made to the property address given by the Customer to the Company. The Customer assumes all responsibility for the accuracy of the delivery address and will ensure that the Customer or their representative is present to sign for the Goods on delivery. The Company is not liable for any extra carriage charges from the carrier companies used for the delivery incurred by the Customer if they are not present to accept the Goods when delivered all these charges will be the responsibility of the Customer.
6.2 The Customer shall make suitable provisions from receipt and storage of Goods and the signature on any delivery note or device by any person holding out to be the Customer or the Customer’s representative is sufficient evidence that delivery has taken place it shall not be the responsibility of the Company to verify the credentials of the person signing for the delivery.
6.3 Whilst the Company will use its best endeavours to adhere to any time stated for delivery any dates quoted for delivery are approximate times only and the Company shall not be liable for any delay in delivery of the Goods howsoever caused.
6.4 Title of the Goods will only pass to the Customer when the Company has received payment in full of all sums due in connection with the supply of Goods by the Company to the Customer at any time. In the case of payment by cheque, bill of exchange or note, title shall not pass to the Customer until the same is honoured.

7. EXAMINATION

On receipt of the Goods the Customer is deemed to have examined the Goods carefully and the signing of the delivery note or device is conclusive evidence that the Customer has examined the same and that those which the Customer has ordered.

8. DISTANCE SELLING REGULATIONS

You have a right to cancel your order within seven working days following the day after the date of delivery for any unused item purchased through the telephone or web site under the distance selling regulations for refund.
To cancel any item, you can e-mail, fax or write to us quoting your customer ID number and NH invoice number. You must take reasonable care of the items, retain all original packaging and must not use them. Goods must be returned to us within seven days of your notice to cancel. Items must be returned to the Company. All goods are returned at your own expense unless the item is deemed faulty or incorrect, where we will refund the cost on receipt of the goods. Should you require your unwanted goods to be collected, we will deduct the appointed carriers direct costs from the refund given.
Providing the goods are received back in an unused condition and in their original packaging with all accessories, you will receive a refund within thirty days of your notice to cancel. For your security please return items recorded delivery with insurance paid as a minimum. This does not apply to any perishable goods, or item personalised or made to your specification.

9. RETURNS

9.1 Items made to Customer’s own specifications are NOT returnable as Customer has signed document before ordering said Goods making them aware of this fact and solely responsible for all specifications given.
9.2 No Goods may be returned without the prior authorisation of the Company.
9.3 Application to the Company for the return of Goods must be made within seven (7) working days from receipt of Goods by written or hard declaration (e-mail or letter).
9.4 The Customer is responsible for the return of the Goods from any part of the world and will bear all carriage costs accordingly unless the Goods are deemed faulty upon manufacturer’s inspection at the Company, whereon the Company will refund all reasonable carriage costs.
9.5 If a Customer shall allege that the Goods be defective he shall submit a written application for the examination of Goods under complaint to the Company with the Goods in question and on receipt of the same the Company shall arrange for an examination of the Goods by the manufacturer of the Goods.
9.6 On receipt of the report from the manufacturer the Company may at its own discretion make and allowance if the Company considers appropriate by the issue of a credit note or refund to the Customer
9.7 Goods lost in transit: the Company must be notified within seven (7) days of the non-arrival of Goods. Failure to do so will result in an unacceptable claim.
9.8 Goods accepted for return as a result of the Customer’s error will attract the original delivery costs plus a 30% restocking fee and any return charges if applicable.

10. LIABILITY

10.1Save where the Company can be shown to have failed to exercise reasonable care in the supply of the Goods and such failure results in the death or personal injury the Company shall not be without prejudice be liable to the Customer for loss injury or any damage of any kind whatsoever consequential which result directly or indirectly from the Company’s supply or failure to supply Goods to the Customer.

11 SUBCONTRACTORS

The Company shall be entitled without the prior consent of the Customer to subcontract the whole or any part of the Contract or to employ any independent contractor to perform its obligations under the contract.

12 FORCE MAJEURE

In the event that the manufacture or delivery of any of the Goods is prevented or hindered directly or indirectly by fire, the elements, war, civil commotion, strikes or lockouts, industrial disputes, acts of terrorism, acts of God, shortage of raw materials or fuel notwithstanding the Company has taken all reasonable steps to procure the same, shortage of labour, break down or partial failure of plant and machinery, late receipt of the Customers order or other necessary information acts, orders or regulations of the Government, delay in any part of any independent subcontractors or supplier, or any other cause whatsoever beyond reasonable control of the Company then the time for the delivery of the Goods shall be extended for a reasonable period having regard to the effect to the delaying cause on the manufacture, delivery or performance.

13 CHILDREN

The Company does not sell products for purchase by person or persons under 17 years of age.

14 GOVERNING LAW

These terms and conditions are governed by and are to be construed in accordance with the laws of England and Wales. The Customer agrees to submit to the non-exclusive jurisdiction of the English Courts in the event of any dispute arising out of or in connection with these terms and conditions.

WARRANTIES

The Factory warranty constitutes the only warranty with respect to the sale of the goods. North Hants Tyres hereby expressly disclaim all warranties either expressed or implied including any implied warranty of merchantability or fitness for a particular purpose. North Hants Tyres neither assumes nor authorizes any person to assume for it any liability in connection with the sale of any goods.

FACTORY GUARANTEE

TYRES

Life of the tyre up to four (4) years from date of sale. Tyre is deemed out of guarantee at three (3) years or 2mm tread depth. All tyres are returned to the manufacturer for independent inspection.

CHROME ALLOY / STEEL WHEELS

Six (6) months warranty on the chrome. Lifetime structural warranty. Manufacturer’s maintenance instructions must be followed, if these are missing or lost, please refer to website or contact us

POLISHED ALLOY WHEELS

Twelve (12) months warranty on the polished finish. Lifetime structural warranty. Manufacturer’s maintenance instructions must be followed, if these are missing or lost, please refer to website or contact us.

ALL OTHER PRODUCTS AND SERVICES

Are covered by manufacturer’s guarantee.